Confidentiality & Privacy Policy

What Is Our Confidentiality and Privacy Policy?

At Penile Enhancement Center of New York, we’re committed to protecting your privacy and maintaining the strictest level of confidentiality regarding your personal and medical information. This confidentiality and privacy policy explains:

• What information we collect
• How we use that information
• What information is protected
• What information we disclose

Your personal information is only shared in accordance with federal law, including the Health Insurance Portability and Accountability Act (HIPAA). Dr. David Shokrian and Dr. Mohamed Elfar value your privacy, and we take that responsibility for guarding that information seriously. Everything we do at Penile Enhancement Center of New York provides you with the most discreet care possible.

What Personal Information Does Penile Enhancement Center of New York Collect?

When you visit our practice or use our website, we may ask you to provide personal information to comply with HIPAA. This personal information includes your:

• First and last name
• Date of birth
• Email address
• Phone number
• Medical history
• Photographs related to your treatment
• Billing and insurance information

If you fail to provide this requested personal information, you may experience a delay in or prevention of our services at Penile Enhancement Center of New York. Your personal information is collected from:

• Our website
• Your email
• Your phone
• An in-person or online consultation

Our practice also collects information about the pages you visit on our site, how long you stay on each page, and which buttons you click. This data is used to maintain the quality of your online experience.

How Does NYC Penile Enhancement Center Use and Protect My Information?

We use your personal information to provide you with the services you’ve requested in the best possible manner. We also use the information to monitor and improve our services. Online, Google Analytics uses cookies to collect such information as:

• How often you visit the website
• The dates you visit the website
• The pages you visited
• The sites you visited before coming to our website

Penile Enhancement Center of New York does not sell or trade your personal information with third parties without your consent. Any third parties we’re involved with are strictly prohibited from selling or using your information, except to provide the services you request from us at the practice.

What Does HIPAA Compliance Mean at Penile Enhancement Center of New York?

We must by law fully comply with all HIPAA regulations. This law governs the use and disclosure of all protected health information, known as your PHI. We use your PHI for:

• Medical treatment
• Coordinated care
• Payment for services
• Insurance eligibility, where appropriate
• Healthcare operations

Penile Enhancement Center of New York, in compliance with HIPAA, doesn’t share your PHI with anyone, unless required by law. Any use of your PHI for marketing purposes requires your written authorization. We may disclose your health information to appropriate authorities if you’re suspected of being a possible victim of abuse, neglect or domestic violence.

Does NYC Penile Enhancement Respect My Patient Rights?

NYC Enhancement Center respects your patient rights. As a patient of the NYC Enhancement Center, you have the right to request additional restrictions on how we use your health information. While the practice isn’t required to adhere to these additional restrictions, we usually do, unless they put an undue burden on our staff. As one of our patients, you have the right to get a copy of collected information, including your:

• Medical history
• Contact details
• Insurance coverage

You also have the right to request a copy of where we or our third parties have associated or used your health information for purposes other than treatment or payment. If you make this request more than once a month, we may charge you a reasonable cost-based fee.

To help us protect your privacy and provide you with the best possible care, you must provide accurate, complete information about your health. If you’re concerned about your privacy or you feel that your patient rights were violated, contact Penile Enhancement Center of New York or visit one of our three offices in New York City in:

• Manhattan
• Long Island
• The Bronx